Certification

ISO 9001 — continuous certification for over 25 years

AMCOR has maintained ISO 9001 certification continuously for over 25 years — a testament to our commitment to quality management systems that actually work in practice, not just on paper.

Our quality system is built around measurable outcomes: defect rates, first-pass yield, on-time delivery, and customer satisfaction. Every metric is tracked, reported, and fed back into our continuous improvement process.

Quality audit scores from our OEM partners consistently rank AMCOR at the top of their worldwide vendor networks.

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ISO 9001 Certified Quality Management System

25+
Years certified
100%
End-of-line tested
#1
Audit score — worldwide
0
Tolerance for defects
Four Pillars

How we deliver consistent quality

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Closed-Loop Quality

Every defect is captured, analyzed, and fed back into the process. Failures don't repeat — they become improvement actions.

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Kaizen

Continuous improvement is embedded in every team. Kaizen events recognize and implement employee-driven innovations across all departments.

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Lean Sigma

Lean and Six Sigma methodologies eliminate waste and reduce variability across repair, logistics, and customization processes.

100% End-of-Line Testing

No unit leaves the facility without passing a full end-of-line test against OEM specifications. No sampling. No exceptions.

The System

How the closed-loop system works

Unlike a simple pass/fail system, AMCOR's closed-loop quality system captures data at every stage and routes it back to improve future outcomes. Out-of-box failures can be costly and detrimental to customer relations — our system is designed to eliminate them before they occur.

01

Intake & Fault Logging

Every unit receives a fault code on intake. Symptoms are documented before any repair begins.

02

Root Cause Analysis

Technicians identify root cause, not just symptoms. Custom error codes map to documented resolutions.

03

Repair & Verification

Repair performed per OEM spec. Parts used and labor time captured at the component level.

04

End-of-Line Test

100% testing before shipment. Units that fail re-enter the repair loop — not the shipping dock.

05

Data Feedback

Fault trends reported back to the customer and used to drive process improvements.

Culture

Kaizen & continuous improvement

Every employee at AMCOR participates in our continuous improvement programs — not as a compliance exercise, but as a genuine part of our culture.

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Employee-Driven Innovation

Kaizen events are dedicated to recognizing and implementing ideas from the floor — the people closest to the process.

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Lean Sigma Methods

Structured Lean and Six Sigma tools reduce cycle time, eliminate waste, and lower defect rates systematically.

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Recognition Program

Contributors to quality improvement are formally recognized — driving a culture where excellence is everyone's responsibility.

See our quality system in action

Contact us to discuss your quality requirements or arrange a facility review.